CUSTOMER SERVICE


 

CONTACT INFORMATION OF OUR CUSTOMER SERVICE

Our customer service is available on weekdays from 12:00 AM to 5:00 PM at +358 50 326 0336. You can also send your questions to info@fallafinland.com.

SELECTING THE RIGHT SIZE

Our sizing is based on loose-fitting Scandinavian sizing. The measurements given in the product information are for size 36/S. You can find our size chart in the online store, it helps you to choose the right size and you avoid unnecessary returns. The measurements in the size chart are fixed body measurements in centimeters, not finished product measurements. The dimensions are based on C-fitting.

Each garment has ease that is appropriate for the style and material in question. Therefore, the ready garment measurements are larger than the body measurements.

When choosing the size for tops, compare your bust circumference to our measurement chart.  For the bottoms, the reference measurements are the waist and hip circumference. Choose the size that best matches your measurements on the size chart. This way the fit of the garment will be similar to the size S on the model.

  • Chest circumference is measured from the highest point of the chest while wearing a bra.
  • Waist circumference is measured from the narrowest part of the waist.
  • Hip circumference is measured at the widest part of the hip.
  • The inside length of the leg is measured from the crotch to the floor.
  • Product length is measured from the highest point of the shoulder to the longest point of the hem.

In the Correspondence table, you can see how letter sizes and number sizes correspond to each other.

PRODUCT CARE INSTRUCTIONS

Timeless design, as well as high quality and durability of the products are important to us. The products withstand time and consumption, which is a key measure for sustainability. If properly cared for, the FALLA FINLAND piece will last for years and look as good as new. Care instructions can be found from each product and you can also find them in the online store.

 

 

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