Ritva Falla Oy respects our customers’ privacy. The subscriber's personal and other information obtained through the FALLA FINLAND online store are only used within Ritva Falla Oy, except in cases where a third party performs certain tasks such as payment processing, sending products and processing orders. Even in these cases, Ritva Falla Oy gives the third party only the information that is necessary for the performance of the task.

Ritva Falla Oy does not sell, share or rent information to third parties. Ritva Falla Oy does not forward the customer's personal or other information to a third party for any purpose other than in connection with the processing of the order. However, Ritva Falla Oy reserves the right to forward the subscriber's personal and other information to the authorities in case of possible violations of the law.

The subscriber's name, contact information and other personal information are stored in Ritva Falla Oy's online store customer register. You can find more detailed information on the use of data in the customer register in the explanation below.

Within the limits set by law, the customer has the right to check what information Ritva Falla Oy has collected about him; demand the correction or deletion of incorrect, unnecessary, incomplete or outdated personal data and prohibit Ritva Falla Oy from processing their personal data for direct marketing and market and opinion surveys.

Registrar

Ritva Falla Oy
Business ID  FI26338616
Korkeavuorenkatu 2
FI-00140 Helsinki

Person handling registry mattters

Ursula Ilmes
Korkeavuorenkatu 2
FI-00140 Helsinki
Phone: +358 (50) 366 1153
Email: ursula.ilmes@fallafinland.com

Registry name

Ritva Falla Oy's online store customer register

Basis for keeping the register

The person has registered as an online store customer of Ritva Falla Oy, purchased goods at www.fallafinland.fi or www.fallafinland.com or subscribed to Ritva Falla Oy's electronic newsletter.

Purpose of the register

The purpose of the register is to maintain the customer register of Ritva Falla Oy's online store and to archive and process customer orders. The register is also used to track lost packages. The register can also be used to develop Ritva Falla Oy's customer service and online store, to carry out customer surveys, to target benefits and other marketing measures and customer communications to be of interest to the registrant, and for statistical purposes.

Ritva Falla Oy may use partners to maintain customer and service relationships. Some of the register data may be transferred to the partners' servers due to technical requirements. Data is processed only to maintain Ritva Falla Oy's customer relationship through technical interfaces.

Collected personal data can be used for marketing purposes in accordance with applicable legislation

Data content of the register

The personal register contains the following information:

The person's first and last name

Email address

Postal address and phone number

Information about processed orders

Posti tracking information for orders

Information on marketing permits and prohibitions

Disclosure of information

Disclosure of information

Ritva Falla Oy can hand over information from the customer register to entities that have entered into a cooperation agreement with Ritva Falla Oy for the purpose of delivering customer orders. These partners do not use the information for other purposes and do not disclose the information to third parties. Ritva Falla Oy can hand over customer data to the authorities based on a requirement based on mandatory legislation within the limits permitted and required by the applicable legislation.

Due to technical and practical reasons related to the use of data, data may be stored on the servers of external service providers used by Ritva Falla Oy, and these external service providers may process data on behalf of Ritva Falla Oy.

Information is not transferred outside the EU or the European Economic Area.

We use Klarna as the provider of the store's purchase transaction (check-out). This means that we may transfer your personal data in the form of contact and order information to Klarna when the store purchase transaction has been uploaded so that Klarna can manage your purchase. Your transferred personal data will be processed in accordance with Klarna's own privacy notice.

Right of inspection, correction and prohibition

Within the limits set by law, the customer has the right to check what information Ritva Falla Oy has collected about him; demand the correction or deletion of incorrect, unnecessary, incomplete or outdated personal data and prohibit Ritva Falla Oy from processing their personal data for direct marketing and market and opinion surveys.

The aforementioned rights can be exercised by contacting Ritva Falla Oy using the contact information mentioned at the beginning of this registration statement.

Principles of registry protection

The customer register is stored electronically and is properly protected from outsiders with firewalls and other technical protection measures. The register is not kept as a paper printout.

Only named persons have the right to use and maintain the information in the register. Each user has a personal username and password.